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FREQUENTLY ASKED QUESTIONS
Yes. All product photos represent the actual items we sell. However, small variations in color or details may occur due to screen settings, lighting, or the handcrafted nature of some products. These differences are part of what makes each item unique.
Yes, we offer international shipping, including across Europe and other destinations worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
Delivery times depend on your country and shipping method.
On average:
Europe: 5–10 business days
International: 7–15 business days
You will receive a tracking number once your order has been shipped.
Yes. You may request a return or exchange within 7 days of delivery, provided the item is unused and in its original packaging.
Please note that personalized or custom-made items cannot be returned unless they are damaged or incorrect.
We accept secure online payments through trusted payment providers, including credit/debit cards and other available payment options displayed at checkout. All payments are processed securely.